Facility Reviews Summary
If it is possible to have a good experience at a storage facility, then
Not only is this facility clean but manager, Ylaena, is the best! We came from out of state to clear out our parents huge storage unit. We soon realized that this was going to be an overwheming task. But Yleana to the rescue! Not only did she help us navigate through a town we were unfamiliar with, but she gave us great suggestions and resoures -all with a smile. She helped make the whole process easier and less stressful. When we decided to downsize the unit for some left over items, Ylaena showed us really efficient ways to stack and arrange making the best use of space so we were able to get a unit smaller than we thought and saving us money! Thanks!
Manager Response on January 31, 2020:
Hi Laurie, thanks for taking the time out of your day to leave us a great review! We are glad to hear that you enjoyed our facility and had a positive experience with Ylaena, she is great and we are lucky to have employees like her. We hope we can continue to impress and accommodate you as you store with us, have a great rest of your day!
Friendly and Fast
Super easy leasing process, very friendly. Clean facility with everything I needed.
Manager Response on April 1, 2019:
Thanks for the Awesome Review, Alex! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!!
Great customer service, friendly, and locally ran and operated.
Great customer service, friendly, and locally ran and operated.
jason and laura carroll
06/05/17
woe!!! the hassle and inconvieniance i expectd at having to find a ...
reasonably priced secure facility to store my belongings was dispelled immediatly when our friends at northwest storage gave us an awsome price right then and there , in miutes we drove away with our our storage worries taken care of..."thanks rondel", jason and laura carroll.
The experience was great
Costumer service was excellent, I was acknowledge from the time I came in the door. That is Very important for me. I would highly recommend this place. Very pleasant experience throughout this whole process.
Sooooo Happy
Rondel was very friendly and professional. He gave me several options and accommodated my needs. Would totally recommend. Thank you!!!
i am a very satisfied customer with Northwest RV Storage.
I've been treated with the utmost respect. If you are looking for great customer service and reasonable rates, this is the place to be. it is always a pleasure working with them.Perks are also available which makes having storage worth it.Please stop by this location. I am positive you will be more than glad you stopped by.
sincerely, Anna Noperi
i am a very satisfied customer with Northwest RV Storage. Iv been
Really appreciate Rondel. He was Great. Customer service outstanding
Rondel has great customer service skills and the storage is very clean
Wonderful
I was looking for a storage unit and stopped here first before checking out a couple other places down the road. The manager Rondel was very personable and professional and got us in exactly what we needed. We decided to cancel our appointments with the other places and go with Northwest RV and Storage. The unit is the perfect size and we will have easy access which was important to us. If you are looking for a clean, secure storage place- I'd recommend coming to Northwest RV and Self Storage.
Excellent place
The facility is safe, clean, & secure. Rondel was a pleasure to work with. Would use the facility to store our truck & trailer again. Highly recommended.
The only place to to go, if you need storage
My daughter and I are renting a 10X20 unit and from the first phone call until the time that we moved in. We have received nothing but the best of service. Thank you for always being willing to answer all of our questions and for making sure that we are getting the best rate. There is no other place that I would rent from after using Northwest Storage.... Keep up the GREAT CUSTOMER SERVICE!!!
10% Discount
Wanted to commend you on changing management, it was needed!
Much thanks to Justin and all his hard work!!
Thanks to all!
All Good, Two Tries So Far
Kept our Class C there last spring, again this fall/winter. Office staff friendly and competent, rates reasonable, security good, close to where we live. No complaints, would recommend.
Excellent service, hours of operation, access and location
After viewing multiple storage facilities for my needs, I chose NW Self Storage over all others in N/W Tucson. The manager, Mr. Justin Wells was honest, helpful and let me pick the storage unit to best suite my needs.
I would highly recommend NW Self Storage to anyone who is in need of a storage facility.
